Intercept

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Customer Intercept Survey

1. Have you noticed or heard about the new Alula kiosk? If so, how? *

Store signs Noticed the kiosk itself Demonstrators in store Grocery employee referral Family / friend referral n/a, haven't heard about Alula

Check all that apply

2. Do you know what Alula does? *

Yes No (if no, ask me to explain it to you)

3. Given your understanding of Alula, what do you think of it? Good? Bad? Not sure? *

4. Do you have any unused or partially used gift cards at home? If yes, about how many? *

No, I have none (go to #7) 1-2 gift cards 3-4 gift cards 5 or more gift cards

5. On average, about how long have you had these gift cards? *

Less than 1 month 1-3 months 4-6 months Over 6 months

6. Why haven't you used these gift cards? *

Saving for specific purchase Forget to bring cards with me Not enough left on card For a store I rarely / never shop at Store isn't conveniently located near me Other

Check all that apply

7. How likely are you to use Alula in the future? *

Very Likely Likely Not sure Unlikely Very Unlikely

How likely are you to recommend Alula to a friend? *

Very Likely Likely Not sure Unlikely Very Unlikely

Any other comments or suggestions to help us improve Alula and our kiosk? *

What is your age? *

Teens 20s 30s 40s 50s 60s+ Prefer not to say

What is your gender *

Male Female

What bests describes your race? *

Caucasian / White Hispanic African American / Black Asian Other

Store *

Strack Munster Strack Schererville Strack St John

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