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Customer Intercept Survey
1. Have you noticed or heard about the new Alula kiosk? If so, how?
*
Store signs
Noticed the kiosk itself
Demonstrators in store
Grocery employee referral
Family / friend referral
n/a, haven't heard about Alula
Check all that apply
2. Do you know what Alula does?
*
Yes
No (if no, ask me to explain it to you)
3. Given your understanding of Alula, what do you think of it? Good? Bad? Not sure?
*
4. Do you have any unused or partially used gift cards at home? If yes, about how many?
*
No, I have none (go to #7)
1-2 gift cards
3-4 gift cards
5 or more gift cards
5. On average, about how long have you had these gift cards?
*
Less than 1 month
1-3 months
4-6 months
Over 6 months
6. Why haven't you used these gift cards?
*
Saving for specific purchase
Forget to bring cards with me
Not enough left on card
For a store I rarely / never shop at
Store isn't conveniently located near me
Other
Check all that apply
7. How likely are you to use Alula in the future?
*
Very Likely
Likely
Not sure
Unlikely
Very Unlikely
How likely are you to recommend Alula to a friend?
*
Very Likely
Likely
Not sure
Unlikely
Very Unlikely
Any other comments or suggestions to help us improve Alula and our kiosk?
*
What is your age?
*
Teens
20s
30s
40s
50s
60s+
Prefer not to say
What is your gender
*
Male
Female
What bests describes your race?
*
Caucasian / White
Hispanic
African American / Black
Asian
Other
Store
*
Strack Munster
Strack Schererville
Strack St John
Submit Survey